Ethical (Jeong-Do) Management

Our Vision for
a Clean Coway

In order to practice ethical responsibility, Coway is creating a culture of
Jeong-Do management with “Clean Coway” as its vision.

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Customer complaints about
Product, Service & Sales

For general inquiries about our products and services, please contact your local Coway Customer Service Center.
All reports are first reviewed by the Ethical Management Division at Coway Headquarters in Korea.
Depending on the nature of the case, your reports may be forwarded to the relevant regional office for handling.

  • Customer
    Complaints
  • Poor Customer
    Service
  • Delayed or
    Inadequate Service
  • Fraudulent
    Business Practices
    (Identity Theft)
Check Report Status Submit a Complaint
Reporting Corruption & Misconduct
by Employees or Business Partners

Reports of Corruption & Misconduct involving employees or business partners can be submitted either anonymously or under your real name.
Sharing your identity and supporting evidence on a voluntary basis enables a more in-depth investigation.
All reports are kept strictly confidential, and good-faith reporters will not be subject to any disadvantage.

  • Bribes,
    Improper Gifts
    & Entertainment
  • Leakage of
    Confidential or
    Proprietary Information
  • Unfair trade
    practices
  • Embezzlement
    or Misuse of
    Company Assets
  • Workplace Bullying,
    Harassment &
    Discrimination
  • Other
Status of Processed Report Submit a Report
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